| Test Name: |
Description and Corrective Action |
 |
| Connect |
Use this test
to determine if CyberStrong eShop can connect to your database. On failure, connect-errors
returned from your database driver will be displayed. The most common cause of this
problem is missing write permission on your database file *.mdb. If this test
passes then fails on a second immediate attempt, your problem is most likely that of Multiple
Connect which is described below. Your
installation must pass this test to use your eShop.
Important Note:
All ASP shopping carts require specific file permissions on your server to run. You can
save time and reduce permission problems by simply adding modify permissions
(read, write, execute and delete) for the IUSR_MachineName to your eShop folder and its
children folders. Once done, all the permission tests on this page will pass. If your host
provider is unable to provide full permissions, then the tests on this page will help you
reach a compromise between permissions and eShop functionality.
CyberStrong Internet Services can assist you in finding
hosting that meets these requirements. Please visit our Hosting
page on our Web site for more information. |
| Write |
This test checks your eShop's
ability to write on the file system in the folder in which it is installed. If this test
fails, ask your host provider to add write and delete permissions for the IUSR_MachineName
to your shopping cart folder and its children. You can run your eShop without passing this
test, however you will be unable to lock your eShop, write search engine pages, update
templates, use digital downloads or upload images via your browser. The message "Cannot create file system object. Write test
failed" indicates that your host provider has disabled the Microsoft File System
Object (FS0) and you will not be able to run CyberStrong eShop until this has been
corrected. |
| Multiple Connect |
Use this test
to confirm that your database may be opened for multiple connects. Your installation must
pass this test if more than one person is to shop at your site at the same time or you
wish to use your set up screens without locking your eShop. Windows NT/2000 requires that
you add write permission for the IUSR_MachineName on your eShop folder so that it can
create the lock files it needs for multi-user use. For more information on this error
please see this Microsoft Knowledge base article. |
| XML
Test |
To support certain eShop
functions such as live shipping rate lookup, some payment gateways and other features,
your server must have the current version of Microsoft XML installed. If you do, the
version number of the installed MSXML component is displayed when this test completes.
MSXML is a built-in component supplied with all new Windows servers. If this test fails, you will not be able to use the XML based
features of CyberStrong eShop. The MSXML component can be obtained free of charge from Microsoft.
Links to the latest versions of MSXML can be found on the requirements
page on our Web site. |
| E-mail Tests |
The e-mail test
checks for the proper operation of your host's e-mail transport. CDOSYS and CDONTS are
provided by Microsoft, ASPMail by Server Objects, and W3 JMail by Dimac. For ASPMail
and JMail testing, you will also have to provide the name of your host's SMTP server.
Although rarely needed, you can override your server's SMTP setting when using CDOSYS as
well. Note that the e-mail transport your eShop will
use is established in eShop Setup/E-mail. You need pass only one of
these tests to successfully use e-mail notification in CyberStrong eShop.
You can download a free copy of W3 JMail here. |
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